Terms & Conditions
Last updated: October 8, 2026
These Terms & Conditions explain what you can and cannot post on Classi, how paid features work and how we handle problems.
Contents
1. Scope
These Terms & Conditions set the rules for posting ads, communicating with other users and buying paid features on Classi. They supplement our Terms of Service. If the two documents conflict on a specific point about ads or purchases, these Terms & Conditions apply.
2. Posting rules
- Post only items or services that you own or are authorised to offer.
- Be accurate: the title, description, price, condition, photos, category and location must match what you are really offering.
- Use the correct category and country, region and city. Do not post the same item more than once.
- Use your own photos or images you have the right to use. Do not use watermarks or contact details from other sites.
- State the price and currency clearly. Misleading prices, “bait” ads and ads used only to collect contact details are not allowed.
- Keep ads free of spam, unrelated keywords, links to other marketplaces and offensive language.
3. Prohibited items and content
The following are never allowed on Classi:
- illegal goods or services, stolen or counterfeit items;
- weapons, ammunition and explosives;
- illegal drugs, drug paraphernalia and unauthorised prescription medicines;
- endangered species and products made from them;
- human organs, human trafficking and exploitation of any kind;
- adult sexual services and sexually explicit content;
- hazardous or recalled products;
- identity documents, personal data lists, hacked accounts and stolen data;
- pyramid schemes, get-rich-quick offers and fraudulent investments;
- content that is hateful, discriminatory, threatening or promotes violence.
4. Restricted items
The following may be listed only if you follow the law and the extra rules below:
- Animals: animal welfare laws apply, and you must describe the animal honestly (age, health, vaccinations).
- Vehicles and property: you must be the owner or an authorised agent, and the ad must not hide defects or liens.
- Jobs: offers must be genuine, lawful and non-discriminatory. Do not ask applicants to pay to apply.
- Financial and professional services: you must hold any licence required in the place where you operate.
- Alcohol, tobacco and similar goods: sell only where the law allows it and never to minors.
5. Review and moderation
New and edited ads may be reviewed before they are published. We may approve, edit, reject, move or remove any ad, and we may ask you for more information, if we believe it breaks these rules or the law. We are not obliged to review every ad and do not guarantee that all ads are accurate or lawful.
6. Buyers and sellers
- Sellers must deliver the item or service as described, answer questions honestly and remove or update ads once the item is sold.
- Buyers should read the ad carefully, ask questions, inspect the item and not pay before they are satisfied.
- Both sides should follow the safety tips, treat each other with respect and keep agreements they make.
7. Payments between users
Unless we clearly say otherwise at checkout, Classi does not handle payments between users and is not responsible for them. Agree on the price and payment method before you meet, avoid advance payments to strangers and keep proof of any payment you make.
8. Memberships, promotions and refunds
- Memberships and promotions (Top, Featured, Bump up) are digital services that start once your payment is confirmed. Their price, duration and what they include are shown before you pay.
- Promotions improve the visibility of your ad but do not guarantee views, messages or sales.
- Payments are non-refundable once a service has started, except where the law requires otherwise or where we made an error or failed to provide the service. If you think you were charged incorrectly, contact us through the Contact page within 14 days.
- If we remove an ad because it breaks these rules, we are not required to refund the related promotion.
- We may change prices or plans in the future; changes do not affect services you have already paid for.
9. Chat and communications
Use Classi chat and contact forms only for genuine buying and selling. Do not send spam, insults, threats or unsolicited advertising. Never share passwords or verification codes, and do not ask other users for them. We may use automated tools and human review to detect abuse and fraud.
10. Reporting problems and disputes
If an ad or user breaks these rules, use the “Report abuse” link on the ad or send us the details through the Contact page. We may investigate and take action, but we are not a mediator and cannot resolve disputes about quality, price or delivery between users. Disagreements should be settled directly between buyer and seller or through the courts and authorities that apply to you.
11. Copyright and trademark complaints
If you believe an ad infringes your copyright, trademark or other rights, send us a message with: your contact details; a description of the protected work; the link to the ad; a statement that you are the rights holder or authorised to act for them; and a statement that the information you provide is accurate. We will review the notice and may remove the content.
12. Enforcement
If you break these rules, we may remove ads, restrict features, suspend or close your account and, where required or appropriate, report the matter to law enforcement. Repeated or serious violations may result in a permanent ban.
13. Changes and contact
We may update these Terms & Conditions from time to time, and the date at the top will change when we do. For questions about these rules, use the Contact page.